Amazon just announced no more arbitration standards in settling disputes between itself and its customers, meaning customers can now sue them. The move could signal their confidence in the state protecting their interests in the courts, or fear that their standards of arbitration might themselves be violations of the rights of its customers in a Bill-of-Rights-based republic.
Amazon’s recent email to customers declaring the end to binding arbitration.
For a major corporate declaration, it was relatively brief. And as short as the email was, it can be distilled further into three simple words: So sue us.
When Amazon recently declared that it was abandoning binding arbitration as a method of settling customer disputes — and in doing so, actually informing millions of people about an arbitration clause they didn’t know they’d agreed to in…
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